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How do I Return an Item?

If for any reason you are not satisfied with your Optelec.com purchase, simply return the product(s) within 30 days of the invoice date. Please follow the below steps for an easy return of your product(s). This information is for returns of Daily Living Solutions and Professional products.

  1. Please call (800) 444-4443 to be issued a Return Merchandise Authorization (RMA) number prior to returning the product. The RMA number must be clearly marked on the outside of the box.
  2. All returns should be insured and proof of delivery obtained from the carrier of your choice such as UPS or FedEx and sent to:

Optelec Returns, 8420 Sunstate Street, Tampa, FL 33634

Some exceptions and conditions apply. Please see our Return Policy for details or contact our Customer Service Department at (800) 444-4443.

 

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